With over 1,300 customers in 50 different industries, Onyx solutions are used by service, sales and marketing organizations ranging from medium-sized businesses to the world's most recognized brands. Onyx is particularly strong in financial services, healthcare, contact center, high technology and the government sector.

Visit the Video Testimonial Library to hear how our customers are achieving success with Onyx!

ASB Bank
"Customer relationship management is absolutely key to our business. We have to know our customers, understand their behavior and respond to their needs. With Onyx, we have better information about our customers, we are a much more efficient operation in terms of how we schedule call-backs, do follow-ups and work with customers. Better management of information means we know what's happening with our customers in the Call Centre and we know the state of sales with the customers. We can do everything more efficiently. Onyx is a powerful tool that lets us record, manage and utilize the customer information that is our business."

Technology manager
ASB Bank, BankDirect

Customer Snapshot

The Seattle Mariners
"Onyx has more experience than any other customer relationship management vendor in serving professional athletic franchises. Using Onyx, we can integrate our processes and provide a better overall experience to fans and customers whenever and however they choose to interact with us."

Vice President of Technology Services,
The Seattle Mariners

	Case Study
	Business Magazine article on Big League IT
	Customer Snapshot

Glenmede
"The Onyx solution is a key component of Glenmede's unique Wealth Management Platform, which is essentially a complex integration of ten disparate systems we use to run the business. Onyx CRM was one of the few products around that provided the flexibility necessary to make the Wealth Management Platform possible."

Vice President
Information Systems Glenmede

	Case Study
	Customer Snapshot

Contact Islington
"New technology has played a pivotal role in the success of Contact Islington. The Onyx solution played an important role in our ability to be recognised for excellence in customer service. Our community should be able to access services, pay bills, book appointments and report problems and concerns across the public sector in the easiest way possible. To that end, we will continue investing in modern technology, developing our staff to respond even more positively to customers, and building stronger partnerships with the police, the health service, and educational institutions in the borough so that we can join things up for local people."

Head of Contact Islington
London Borough of Islington

	Case Study
	Customer Snapshot

Medway Council
"Onyx CRM's world-class technology was well suited to our goals; however, an even bigger consideration for us was the company’s commitment to building a solution focusing on the needs of the customer first."

Head of Customer First
Medway Council

	Case Study
	Customer Snapshot

HIGHLIGHTS

Financial Services ASB Bank BankDirect Institute of Chartered Accountants in Australia Glenmede Toyota Financial Service Health Care International SOS University of Pittsburgh Medical Center (UPMC) Government University for Industry (Ufi) Cambridgeshire County Council Hartlepool Unitary Council OGCbuying.solutions Contact Islington Medway Council High Tech ANSYS, Inc. Aventail Corporation Quicken/Reckon Limited ZILOG, Inc. Sports Atlanta Braves Atlanta Hawks Atlanta Thrashers The Seattle Mariners Other Industries Calor Gas ENMAX Energy Corporation Hyundai Car UK NTL Premier Automotive Group Starbucks Coffee Company